ratedBuildR Privacy Policy

ratedBuildR Privacy Policy

Last Updated: October 10, 2025

This Privacy Policy (“Policy”) describes how ratedBuildR LLC and its affiliates and subsidiaries (collectively, “ratedBuildR”, “we”, or “us”) collect, use, and disclose personal information about individuals who use our websites (“Platform”) or who otherwise interact with us via our mobile application (collectively, our “Services”).

TABLE OF CONTENTS

1. COLLECTION, USE, AND DISCLOSURE OF PERSONAL INFORMATION
2. TRACKING TECHNOLOGIES AND COOKIES
3. INFORMATION FROM OR ABOUT OTHER PARTIES
4. COMMUNICATIONS
5. INFORMATION RETENTION
6. TARGETED ADVERTISING, SALES, AND SHARING OF PERSONAL INFORMATION
7. UNITED STATES PRIVACY RIGHTS
8. SWEEPSTAKES, CONTESTS, AND PROMOTIONS
9. CHILDREN’S PRIVACY
10. INTERNATIONAL VISITORS
11. SECURITY
12. YOUR CHOICES
13. CONTACT US
14. CHANGES TO THIS POLICY

1. COLLECTION, USE, AND DISCLOSURE OF PERSONAL INFORMATION

In this Policy, “Personal Information” means information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with you. Personal Information does not include information that is publicly available as defined by applicable privacy legislation or is anonymized.

We collect Personal Information directly from you that you voluntarily share with us through the Services, indirectly from you through technology (e.g., your activity on the Services), and from ratedBuildR’s System Actors and business partners.

In the past twelve months, ratedBuildR has processed the following categories of Personal Information for the following purposes:

In addition to the uses and disclosures of Personal Information described in the chart above, we may use and disclose any Personal Information as reasonably necessary to comply with regulatory and legal requirements, cooperate with and respond to law enforcement requests, or as otherwise required by applicable law, court order, or governmental regulations. We also use Personal Information we collect to maintain appropriate records for internal administrative purposes, to protect our rights and interests or those of others, to resolve any disputes, to enforce our policies, or to prevent harm. Any Personal Information we collect may be provided to our professional advisors, including accountants, auditors, consultants, and lawyers, when reasonably necessary for our professional advisors to perform services for us and give us appropriate advice. All Personal Information we collect may be transferred to another company in the event of a sale, merger, or other acquisition of some or all of our assets or business or as part of the negotiation or evaluation of such sale, merger, or other acquisition.

2. TRACKING TECHNOLOGIES AND COOKIES

We collect information through technology to enhance our ability to serve you. When you access and use the Services, or contact us or our service providers, we and, in some cases, our service providers collect information about you or how you interact with the Services. We describe below a few of the methods we use to collect information through technology.

When you visit the Services, we collect your Internet Protocol (IP) address. An IP address is often associated with the portal you used to enter the internet, like your internet service provider (ISP). While an IP address may reveal your ISP or geographic area, we cannot determine your identity solely based upon your IP address. However, we may link the last IP address you used to access the Services to Personal Information you provide us. We may also collect a unique identifier for your computer, mobile device, or other device used to access the Services (“Device Identifier”). We may link the Device Identifier to other information about your visit, such as what pages you viewed, and to Personal Information you provide us, such as your name.

a. Do We Use Cookies?Cookies are small files that a website transfers to your device that enables the website’s systems to recognize your device and to capture and remember certain information. You can find more information about cookies at: http://www.allaboutcookies.org. In general, our Services use cookies: (1) to run our Services where necessary, (2) to optimize their functionality, (3) to perform analytics, and (4) to deliver relevant advertisements.

Many advertisers and service providers that perform advertising-related services for us participate in voluntary programs that provide tools to opt-out of such interest-based advertising such as the Digital Advertising Alliance’s (“DAA”) Self-Regulatory Program for Online Behavioral Advertising. To learn more about how you can exercise certain choices regarding interest-based advertising for DAA members, visit https://youradchoices.com/ and http://www.aboutads.info/appchoices for information on the DAA’s opt-out program for mobile apps. Some of these companies also are members of the Network Advertising Initiative (“NAI”). To learn more about the NAI and your opt-out options for their members, see http://www.networkadvertising.org/choices/.

Our Services use analytics technologies, including Google Analytics, to support the operation and performance of our Services. You may exercise choices regarding the use of cookies from Google Analytics by going to https://tools.google.com/dlpage/gaoptout or downloading the Google Analytics Opt-out Browser Add-on.

Rejecting Cookies Through Browser Settings: Most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, and how to disable cookies altogether. Rejecting cookies in your browser settings may mean that any preferences you set on the Services will be lost and that the Services may not work as well.

b. Web BeaconsWe may include small graphic images or other web programming code, called web beacons (also known as “pixel tags” or “clear GIFs”), on our Services and in our messages to track the online movements of users, help us better manage content, and count how many e-mails sent by us were actually opened.

c. Session MonitoringSome of the technologies used on our Platform allow us and our service providers to monitor and analyze how visitors use our Services in order to better understand user behavior and improve our Services.

d. Your ‘Do Not Track’ Browser SettingWe do not support the Do Not Track (“DNT”) browser setting. DNT is a preference you can set in your browser’s settings to let the websites you visit know that you do not want them collecting your Personal Information. We do track your online activities over time and across third-party websites or online services.

e. Social Networking SitesIf you log in to the Services through a social networking site, such as Facebook, we may collect your authentication token and account identification number and use that information to provide you with access to your account on the Services.

3. INFORMATION FROM OR ABOUT OTHER PARTIES

a. Information You Provide About An External PartyReferrals:If you choose to use our referral service to tell a friend about the Services, we may collect your friend’s name and email address to send a one-time email inviting them to visit our Services. We store this information only to send this one-time email and track the success of our referral program. Ratings: The Services may display profiles of System Actors. These profiles may include the System Actor’s name, and ratings and reviews about them provided by their customers. If you provide a rating or review, we may post your first name, the initial of your last name, and your neighborhood along with your rating or review on the System Actor’s profile. System Actors may also use your ratings and reviews in their own marketing materials.

b. Information External Parties Provide About YouWe may supplement the information we collect about you through the Services with records received from third parties in order to enhance our ability to serve you, to tailor our content to you, and to offer you information that we believe may be of interest to you.

c. Information You Provide to a Third-Party / Third-Party SitesThe Services include links operated by third parties (“Third-Party Sites”). We do not control any Third-Party Sites and are not responsible for any information they may collect. The information collection practices of Third-Party Sites are governed by that website’s privacy policy. Some Third-Party Sites link to the Services and share information with the Services. For example, if you book our services through a booking partner, they may share your booking information with us.

4. COMMUNICATIONS

a. Message InterceptionIf you call or text (SMS) message a System Actor using the telephone number provided by ratedBuildR, we may use a third-party service provider to mask your telephone number. During this process, we and our service provider receive in real time and store call data, including the date and time of the call or text message, the parties’ phone numbers, and the content of the text messages.

b. SMS Text Messaging DisclosureBy using the Services, you expressly consent and agree to accept and receive communications from us, including via text message, calls, and push notifications to the cellular telephone number you provided to us. Standard text messaging charges applied by your cell phone carrier will apply. By consenting to be contacted by us, you understand and agree that you may receive communications, including marketing communications generated by automatic telephone dialing systems that will deliver prerecorded messages, sent by or on behalf of ratedBuildR.

You acknowledge that you are not required to consent to receive promotional messages as a condition of using the Services. If a contact number you have provided to us is no longer your number, you agree to notify us promptly. You may opt-out of receiving all text (SMS) messages from us by replying with the word “STOP” to a text message from us; however, you acknowledge that opting out of receiving all texts may impact your use of the Services. No mobile information will be shared with third parties/affiliates for marketing/promotional purposes.

5. INFORMATION RETENTION

We keep the categories of personal information described above for as long as is necessary for the purposes described in this Policy or otherwise authorized by law. This generally means holding the information for as long as one of the following apply:

• Your personal information is reasonably necessary to manage our operations, to manage your relationship with us, or to satisfy another purpose for which we collected the information;
• Your personal information is reasonably necessary to carry out a disclosed purpose that is reasonably compatible with the context in which the personal information was collected; or
• The personal information is reasonably required to protect or defend our rights or property.

6. TARGETED ADVERTISING, SALES, AND SHARING OF PERSONAL INFORMATION

Although we do not sell personal information in exchange for money, some of the ways in which we share personal information for targeted advertising may be considered “sales” or “sharing” under U.S. state privacy laws. The categories of personal information we may share for purposes of targeted advertising include Identifiers, Personal Records, Internet Activity, Geolocation Data, and Inferences.

The types of third parties to which personal information is sold or shared are third-party advertisers and some analytics vendors. The purposes for which we sell/share this information include: showing you relevant ads while you browse the internet or use social media; marketing, advertising, and analytics. We do not have actual knowledge that we sell or share the personal information of consumers under 16 years of age.

7. UNITED STATES PRIVACY RIGHTS

You have the right to submit certain requests relating to your Personal Information as described below. To exercise any of these rights, please submit a request to us via email at Office@ratedBuildR.com. Any request you submit to us is subject to an identification process (“Verifiable Consumer Request”). We will not fulfill your request unless you have provided sufficient information for us to reasonably verify you are the consumer about whom we collected Personal Information.

• Right to Delete:You may request that we delete your Personal Information we have collected directly from you. Please note, however, that we may have a legal basis for retaining such Personal Information under applicable law.
• Right to Opt-Out:You have the right to opt out of targeted advertising, sales, and/or profiling. If you choose to use an opt-out browser signal, such as the Global Privacy Control, you will be opted out of cookie-based sales and shares.
• Right to Know:You have the right to know what Personal Information ratedBuildR has about you. Your request may include: the categories of Personal Information collected; the categories of sources; our business purposes for collecting, selling, or sharing; the categories of third parties to which we disclosed your Personal Information; and the specific pieces of Personal Information we have collected about you.
• Right to Correct Personal Information:You may request that we correct inaccurate Personal Information that we maintain about you.
• Right to Limit Use and Disclosure of Your Sensitive Personal Information:You may direct us to limit the use and disclosure of your sensitive Personal Information to uses that are reasonably necessary to provide our goods and services.
• Right to Non-Discrimination for the Exercise of Your Privacy Rights:If you choose to exercise any of your privacy options, you have the right not to receive discriminatory treatment by us.
• Right to Appeal:If you are unsatisfied with our actions related to your privacy rights, you may appeal our decision.

Notice of Financial Incentive From time to time, we may offer discounts and promotions (“Programs”) that provide benefits to those who participate. Participation requires you to provide some Personal Information. The full terms of our Programs will be set forth where the opportunity to sign up is offered. We have made a good faith estimate that the value of consumers’ Personal Information provided is equivalent to the relevant expenses related to the collection and retention of that Personal Information. By joining, you consent to any associated financial incentive. You have the right to withdraw at any time.

California Shine the Light The California Shine the Light law permits customers in California to request certain details about how their personal information is “shared” with third parties for those third parties’ own direct marketing purposes. Californians may request this information by contacting us at Office@ratedBuildR.com with “California Shine the Light Request” in the subject line.

8. SWEEPSTAKES, CONTESTS, AND PROMOTIONS

We may offer sweepstakes, contests, and other promotions (“Promotion”) through the Services that may require providing Personal Information to register. By participating in a Promotion, you are agreeing to the official rules that govern that Promotion, which may contain specific requirements of you, including allowing the sponsor of the Promotion to use your name, voice and/or likeness in advertising or marketing. If you choose to enter a Promotion, Personal Information may be disclosed to third parties or the public in connection with the administration of such Promotion, including winner selection and prize fulfillment.

9. CHILDREN’S PRIVACY

We do not collect any information from anyone under 16 years of age. The Services we offer are all directed to people who are at least 16 years old or older. If you are under the age of 16, you are not authorized to use the Services.

10. INTERNATIONAL VISITORS

ratedBuildR operates and is based in the United States. If you are using our Services outside the United States, please be aware that the information described in this Policy may be transferred to, or processed and stored in, the United States, which may employ different data protection laws than your country.

11. SECURITY

The security and confidentiality of your Personal Information is important to us. We have implemented commercially reasonable technical, administrative, and physical security measures to protect your Personal Information from unauthorized access or disclosure and improper use. It is important for you to protect against unauthorized access to your account password and to your computer. Be sure to log out of your account or to close your browser after you have completed your visit to our Services. Please note that despite our reasonable efforts, no security measure is perfect or impenetrable; therefore, we cannot guarantee the absolute security of your Personal Information.

12. YOUR CHOICES

You may contact Office@ratedBuildR.com to update, correct, or delete your Personal Information. You may also update, correct, and delete some of your Personal Information through your account on the Services. You may opt out of marketing emails by clicking the “unsubscribe” link at the bottom of emails we send.

13. CONTACT US

If you have any questions about this Policy, we’ll do our best to answer them promptly. Here’s how to contact us: Email: Office@ratedBuildR.com Mailing Address: Attn: Privacy Officer ratedBuildR LLC Temescal Canyon Road Corona, CA 92881

14. CHANGES TO THIS POLICY

If we change this Policy, we will post those changes on this page and will modify the “Last Updated” date at the top of this Policy. If we materially change this Policy in a way that affects how we use or disclose your Personal Information, we will notify you by prominently posting a notice of such changes before making them.